GET A NEW LINE

• What is Hızlı hat?

  Hızlı Hat is an online platform provided by Turkcell North Cyprus which enables you to choose your number and package online and reserve your number.

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• How can I get my SIM card?

  After you submit your online application, you will have 30 days to activate your line. You may either visit one of Turkcell Communication Centers with your ID documents or arrange with your representative who will contact you to deliver your line to your doorstep.

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• What happens if I do not activate my number within 30 days?

   The reservation period for your line is 30 days. If the line is not activated within 30 days, your reservation will be cancelled. Should you want to get your line after 30 days, you will need to resubmit your application online. After 30days the available numbers are subject to change.

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• Can I pick whichever number I like?

  You may either search for a number with last 4 digits or pick a random number provided by our system. The numbers are subject to availability on our system.

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• What do I need to apply for a line?

  You will need to upload the front and back of your ID card and a selfie to submit your application. Please make sure the photos submitted are not blurry or unidentifiable. If such a case is observed, your line will not be activated.

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• Can I choose whichever package I like?

  The packages that will fit your best interest will be listed as postpaid or prepaid. For prepaid lines, you will need to choose your tariff, and once your line is activated you may load prepaid packages online with your credit card at: https://www.kktcell.com/en/package-load/prepaid-package

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• Why am I only seeing prepaid packages?

  The system provides the available packages for you to purchase. If you only see prepaid packages, don’t worry, you can still submit your application. Once you have activated your prepaid line and want to switch to a postpaid line, you can do so after activation. Postpaid lines need extra documentation, so please be prepared to provide necessary documents when asked by your representatives.

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