Pay your bills easily with Paycell!

You can easily pay your Northern Cyprus Turkcell and Turkcell Home Internet bills! In addition to that, Paycell is now available for your electricity⚡, water💧and all municipality🏢 payments! Login the Paycell Cyprus application, press "Pay Bill", choose an institution and pay your bills in seconds!

Students will love Paycell Cyprus and parents will feel more comfortable!

Your children can spend their money in school canteens contactlessly and safely with the Paycell QR feature of the Paycell Cyprus Digital Wallet.

Fast, Easy and Safe

Securely handle all your daily financial needs from shopping to bill payment to money transfer through a single application.

Easiest Way to Transfer Money

Money transfer is now very easy!

Make your shopping fast, contactless and secure with Paycell QR!

At contracted payment points, you can make fast and contactless payments by scanning the Paycell QR code on POS device.

Click to view contracted stores.


Who can use Paycell?

Everyone, regardless of carrier, can be a Paycell user. Anyone can use it whether they are a North Cyprus Turkcell customer or not.

How do I register to Paycell?

You register to Paycell by entering your mobile number, e-mail address and ID number.

I entered my email address incorrectly, how do I update it?

If you want to change your e-mail address after completing the Paycell registration process, you can contact our customer service.

I forgot my Paycell password, how do I set a new password?

By pressing the "Forgot Password" button on the password login screen, you can receive a verification code via SMS to your phone, enter the verification code and set your new password.

What are the differences between an unverified and verified accounts?

Verified accounts are only provided to North Cyprus Turkcell individual line customers who are currently postpaid or prepaid. Users with verified accounts can perform all transactions that unverified accounts cannot perform, such as money transfers

How can I verify my Paycell account?

You can also benefit from Paycell verified account benefits by moving your number from different operators to Turkcell North Cyprus or by becoming a Turkcell North Cyprus customer with a new number.

What are my transaction limits for the Paycell wallet?

For Verified (KKTCELL line) Accounts:
Daily: 8.000₺ top-up and 8.000₺ spend,
Monthly: 50.000₺ top-up and spend 50.000₺

For Unverified Accounts:
Daily: 2.750₺ top-up and 2.750₺ spend,
Monthly: 2.750₺ top-up and 2.750₺ spend,

How do I update my user information?

You can update your user information by contacting us via our customer services.

Where can I view my Paycell wallet and investment transaction details?

You can view the details of your past transactions from the "Transaction History" or "View Transactions" fields under the Profile menu or on the main screen.

What can I view in my Paycell Wallet account?

In your Paycell Wallet account, you can see all your financial flows including Cash and transaction history.

How do I add my cards to my Paycell Wallet?

You can add your card to Paycell Wallet by entering the Cardholder's Name and Surname, Card Number, CVV, Expiration Date and Card Name

Are there any fees for using Paycell Wallet?

You do not pay any fee for using Paycell Wallet. In your payments and transactions, a transaction fee may be charged depending on the payment method you use and the type of transaction you make. As of 15.04.2024, a 2.25% transaction fee will be applied to your money top-up transactions via debit/credit card. No fee will continue to be charged for top-ups made via Koopbank UBAN & KIOSK.

Where can I edit my payment methods listed in my Paycell Wallet?

From the My Wallet tab in the app, you can edit your payment instruments, delete your saved cards or add new cards.

How do I top up my Paycell wallet?

You can top up your balance with a credit/debit card through the Paycell application or by sending money to the UBAN defined in your Paycell account from the bank application you use.

Can I top up my Paycell account with a card that is not registered/saved in my Paycell wallet?

After entering your credit/debit card information through the Paycell application, you can load money from the card you have entered, and then you can register your card if you wish.

How do I add a card to my Paycell account?

You can add your domestic credit cards by clicking My Cards on the My Paycell Account page. Your credit cards will be registered by 3D verification.

How can I withdraw my balance from my Paycell account?

You need to type the total balance you want to withdraw by selecting withdrawal from the My Account menu. After entering the amount you want to withdraw, your money will be transferred to your bank account or credit card that you previously used for the deposit.


What are the withdrawal limits?

For verified accounts, the Daily Withdrawal limit is 1,000 TL and the Annual Total Limit is 30,000 TL. For unverified accounts, the Daily Withdrawal limit is 500 TL and the Annual Total Limit is 6,000 TL.

Which banks can I withdraw the balance from in my Paycell account?

You can only withdraw money from your account to your Koopbank Bank account.

Can I withdraw the balance in my Paycell account to a different person's bank accounts or cards that are not in my name?

No, you can only withdraw your balance from your Paycell account to your own bank accounts and cards.

How can I transfer money between my Paycell account and my investment account?

It is not possible to transfer money between Paycell TL account and investment accounts.

How can I invest with my Paycell balance?

Since it is not possible to transfer money between your Paycell TL account and investment accounts, you cannot make investment transactions with your Paycell balance.

Where can I view the transactions I have made with Paycell?

You can review the transactions you have made by clicking "View All" from the transaction history tab at the bottom of the main page.

Can I send money to a bank account or card with Paycell?

Unfortunately, it is not possible to send to bank accounts or cards with Paycell at the moment.

Do I pay an additional fee when I top up from Paycell?

There is no additional charge for top-ups from Paycell.

I made a withdrawal to my bank account. When will it be processed?

Withdrawals are processed within a few minutes.