Overview

Kuzey Mobile Telekomunikasyon Limited

Kıbrıs Mobile Telekomünikasyon Limited, which operates under the Kuzey Kıbrıs Turkcell brand, was established in 1999 in the Turkish Republic of Northern Cyprus to provide telecommunications services.

Kuzey Kıbrıs Turkcell became the first integrated digital operator to provide convergence services to customers in both GSM and fixed internet as a whole with Lifecell Digital Limited Company, which was established in 2017 to provide fixed internet services in TRNC.

In addition, with the Solar Power Plant established in 2019, it is the first company in the TRNC and among Turkcell Group companies to have a Solar Power Plant.

Kuzey Kıbrıs Turkcell became the first operator to launch 4.5G in the Turkish Republic of Northern Cyprus on September 7, 2023 by receiving the widest frequency band in the 4G/5G tender held in 2022, and launched this service in Northern Cyprus within 10 months with 99.6% population coverage, providing its customers with up to 10 times faster internet infrastructure.


Caring About the Community

Kuzey Kibris Turkcell believes that being part of the community does not only mean adding value to the economy, but also, more importantly, caring about the community it’s part of. Since the day it was founded, Turkcell has been adding value to North Cyprus through many different social responsibility projects. These projects range from educational activities to nature activities, from art and culture activities to sports activities. With the community sponsorships, donations, and supports Kuzey Kibris Turkcell invested over 6 million TL to this community for providing higher quality human resources and making a difference in socio-cultural life in TRNC.

As the Leader Technology Company, Kuzey Kibris Turkcell has set “providing solutions to educational, health, security, economic and social needs of all individuals by making use of Turkcell Group’s resources” as its mission, and continues to operate nonstop under the vision of “Being the Leader Technology Company that adds value to Cypriot Life”.

Our Vision

Being the Leader Technology Company that adds value to Cypriot Life in terms of economic, socio-cultural, and technological activity.

Our Mission

Providing solutions to educational, health, security, economic and social needs of all individuals by making use of Turkcell Group’s resources.

Our Values

  • We value human life.
  • We integrate Communal and Cultural values to our culture.
  • Our Differences are our wealth.
  • Our first priority is our customers.
  • We are a strong team.
  • We believe in open communication.
  • We differentiate.

  • Approach to Customer Satisfaction

    Kuzey Kibris Turkcell guarantees to find customer solutions in an open, transparent, fast, trustable, and customer centered manner. The company always tries to resolve customer needs through a high quality service understanding. In case of customer complaints, the problems are analyzed in an objective, careful, and sensitive way and solutions are provided to these problems. Based on the customer recommendations and complaints, permanent solutions are integrated to the company’s system and operations for better future customer experience. Kuzey Kibris Turkcell provides projects and opportunities for its employees to continuously improve their involvement, sharing, innovative, and expressive characteristics. The company continuously analyzes problem solving and meeting customer demands processes, identifies areas of improvements, and continuously improves handling these processes.

    Quality Policy

    We ensure the ever-increasing satisfaction and loyalty of all our stakeholders (our employees, their families, suppliers, shareholders, dealers and society).
    We continuously improve the quality of our processes, products and services to adapt to changing market dynamics.
    The Quality Management System and Quality Targets are constantly reviewed, and improvement actions are taken quickly by reporting the emerging areas of improvement. We announce all actions and changes to our internal employees and external stakeholders.

    Murat Küçüközdemir

    Murat Küçüközdemir - General Manager

    Murat Küçüközdemir graduated from İstanbul Technical University, department of Electronics and Communication Engineering at 1992. He started his professional life as a Pre-Sales Engineer at Intelnet A.Ş. Between 1995 and 1997. After that he worked as Business Development Manager at Elkotek between 1997-2005. Between 2005-2007, he served as the General Manager of the Gisad Telekom.

    He continued his career as Sales & Marketing Director at Global İletisim between 2007-2009 and as General manager between 2009-2012 at the same company. Murat Küçüközdemir joined the Turkcell family in 2012 as a Datacenter / Cloud Computing / IT Consultant. Between 2013-2015 he continued as Corporate Marketing, Fixed Broadband & Convergence Products Director and between 2015-2019 he worked as Public Sector Sales Director. Since 01.04.2019 he is Sales & Marketing Director of Kuzey Kıbrıs Turkcell.

    He has been working as the General Manager of Kuzey Kıbrıs Turkcell since 01.05.2021

    Ali Gürler

    Ali Gürler - Deputy General Manager / Sales

    Ali Gürler graduated from Eastern Mediterranean University, Department of Computer Engineering in 2000.

    Ali Gürler, who started his professional life in 2000, worked as a System Support Engineer at Turkcell between 2000-2005 and as an Invoicing and Pricing Team Manager between 2005-2007.

    Ali Gürler, who joined the Kuzey Kıbrıs Turkcell family in 2007 as the Basic Network Manager, served as Central Operations Manager between 2010-2011 and as Information and Communication Technologies Manager between 2011-2017.

    He served as Kuzey Kıbrıs Turkcell Technical Operations Deputy General Manager between 2017-2022 and the Deputy General Manager of Northern Cyprus Turkcell Sales & Marketing between 1 May 2022 and 1 October 2023. He continues to serve as Deputy General Manager of Sales as of October 1, 2023.

    Mahmut Ünsal Erüreten

    Mahmut Ünsal Erüreten - Deputy General Manager / Technical Operations

    Mahmut Ünsal Erüreten graduated from Istanbul University, Department of Electronic Engineering in 1991.

    Mahmut joined Turkcell in 2005 as SS & BSS Engineer and worked as Project Manager between 2007-2009. He worked as Radio &Transport Network O&M Division Manager at Life Belarus between 2009-2012.

    Mahmut Ünsal Erüreten joined the Kuzey Kıbrıs Turkcell in 2012 as Technical Operations Assistant General Manager and continued in this position until 2015. He has been serving as Chief Technology Officer at Turkcell Ukraine subsidiary Life since 2015 and re-joined Kuzey Kıbrıs Turkcell as Deputy General Manage Deputy General Manager.

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