Privacy and Security

Kuzey Kibris Turkcell Web site (, belongs to Kibris Mobile Telecommunication Ltd. and the data security of our customers that visit this site is important to Kuzey Kibris Turkcell.

This article is prepared for informing you about your personal data privacy and security.

You may visit our web-site as frequently as you would like without giving your personal information. During your visit to our web-site, your personal details are obtained only under your knowledge. Your information and your personal information recorded by us is protected by Kuzey Kibris Turkcell.

Your personal information similar to your full name, postal address, birth date, gender, telephone number, and e-mail are recorded only when given by the user.

We would like to remind you the importance of keeping your PIN and passwords private and not sharing them with anybody for your personal information security. To understand importance of your PIN’s security, we recommend you to read user and subscription agreement, namely, “Kuzey Kibris Turkcell Subscription Process over Web”, while using our web-site and/or self service locations. We recommend you not to share or to keep a hard copy of your PIN for your personal information privacy and security.

We would like to remind you, during e-mail communications, as long as your message is not encrypted, your message’s security is not guaranteed and you will be kept responsible for your e-mail’s security.

In our website, we might provide links to outside sources that are not operated by Turkcell group of companies. If you are visiting these web-sites/references you need to read and agree to the privacy and security of those websites. Kibris Mobile Telecommunication Ltd. is not responsible for web-sites’ policies and applications operated by other users or companies.

Kuzey Kibris Turkcell owns the right to change the privacy policies, therefore we recommend you to check our Privacy and Security policy page frequently.

Subscription Agreement through Turkcell Web-Site

Please read our Subscription agreement regarding your phone line’s package and promotion subscriptions through web site. This agreement is an inseparable part of “Subscription Agreement” signed by Turkcell Customers while opening an account/subscribing to a package.

1. Descriptions:
SUBSCRIBER: Kuzey Kibris Turkcell Line Users both Consumers and Businesses.
KUZEY KIBRIS TURKCELL: Kibris Mobile Telecommunication Ltd

2. Subject of Agreement:
The subject of this agreement is describing the policies, legal rights and responsibilities of the provided through self-service channels to the Kuzey Kibris Turkcell Subscribers.

3. Subscriber’s Responsibilities
With this agreement, The Subscriber agrees, that the subscriber will have full authority of all the processes within the limits determined by Kuzey Kibris Turkcell and will carry the full responsibility of the actions taken through the self-service channel, that the subscriber gives up the right to oppose to actions taken after Personal Identification Number (PIN), that Kuzey Kibris Turkcell is not responsible to check personal identification for actions taken by PIN usage, that the subscriber is responsible to keep his/her PIN safe and secure, that the subscriber will not share his/her PIN with a third party and will not let a third party to use his/her PIN, and that the subscriber is fully responsible for any change or damages related to their accounts, and under no condition Kuzey Kibris Turkcell will be held responsible for any user related damages. 

4. Provisions Related to Subscription Process Through Web
4.1 Providing a web service to the Subscriber over the internet does not mean that it is Kuzey Kibris Turkcell’s responsibility to provide any hardware or software supplements to the Subscriber.
4.2 Subscriber hereby agrees and declares that Kuzey Kibris Turkcell is not responsible for the issues provided by the 3rd party services the subscriber is using, and that the subscriber clears Kuzey Kibris Turkcell from any issues that could be related to Kuzey Kibris Turkcell under Consumer Protection Laws.
4.3 Kuzey Kibris Turkcell does not guarantee the indefinite continuation of the services provided in the Self Service channels, and owns the right to change, add and remove the services provided on the Self Service channel.
4.4 Kuzey Kibris Turkcell keeps the right to cancel Subscriber PIN and/or to prohibit the subscriber from using the self-service channel without notification, based on but not limited to conditions such as, Kuzey Kibris Turkcell lines are deactivated, and/or when Kuzey Kibris Turkcell identifies the PIN is used outside of the users agreement, and/or when Kuzey Kibris Turkcell identifies that the services are used unethically, illegally or improperly, and/or when it is identified that the security protection rules are not applied. In event of account cancellation, the Subscriber continues to carry the same responsibilities for his/her account as before the account was cancelled, and the subscriber agrees that he/she will not request any compensation from Kuzey Kibris Turkcell based on this event.
4.5 While Kuzey Kibris Turkcell keeps the right to use and/or process the information given by the Subscriber, and the Subscriber agrees that he/she cannot request any right or compensation for the self-given information. The subscriber agrees and declares that as soon as he/she finds out or suspects that his PIN is figured out by a 3rd party, the Subscriber is responsible for acknowledging Kuzey Kibris Turkcell, otherwise the Subscriber will be responsible for any outcomes and damages that could occur to the Subscriber’s account.
4.6 Under this agreement, Kuzey Kibris Turkcell will not be responsible for any uncompleted or cancelled process due to involuntary technical issues or problems that could occur. With this agreement, Kuzey Kibris Turkcell reserves the right to cancel, change or discontinue the service given under this agreement.
4.7 Any discrepancies between Kuzey Kibris Turkcell and the Subscriber are subject to legal procedures in TRNC and only the TRNC Courts are authorized for resolving these issues.
4.8 In the event of any discrepancies between Kuzey Kibris Turkcell and the Subscriber based on this agreement, all records of Kuzey Kibris Turkcell including but not limited to books, any documents, computer and voice records and microfilms could be used as legal evidence and would be determination key points. The Subscriber can only provide opposes only on written documents and the Subscriber agrees and declares this as an evidence agreement. The Subscriber agrees and declares that the Subscriber gives up the right to request oath that Kuzey Kibris Turkcell’s written and digital records are prepared properly.
4.9 With this agreement, The Subscriber agrees and guarantees that he/she is responsible to provide any documents and information requested by Kuzey Kibris Turkcell right away.
4.10 Kuzey Kibris Turkcell reserves the right to change or renew this agreement without any time constraints.


Cookies Policy

Kuzey Kıbrıs Turkcell Cookies Policy provides information about cookies and similar technologies (collectively referred to as "cookies") that can be used in the websites and applications by Kıbrıs Mobile Telekomünikasyon Ltd. Since each North Cyprus Turkcell website and application has different purposes and features, the following information may also have variations for each website and application.

If you use Kuzey Kıbrıs Turkcell websites and applications, cookies and similar technologies may be used within the scope of the Kuzey Kıbrıs Turkcell Cookie Policy. They can be saved on your device; your personal data can be processed in accordance with the purposes and methods specified below and in Kıbrıs Mobile Telekomünikasyon Ltd. (Kuzey Kıbrıs Turkcell) Privacy Policy.

Cookies are files or pieces of data that can be stored on your computer (or other internet-enabled devices such as smartphones and tablets) when you visit a website. A cookie usually; contains the name of the website from which it was taken, the "lifetime" of the cookie (e.g. how long it will be retained on your device) and a unique numerical value, which is usually generated randomly. Cookies record your actions and your preferred settings during your browsing session or for your next visit to our website. If you visit our websites again, this information will be sent back to the server. Because of this process, your computer or mobile device is automatically recognized again and for example your preferred settings are automatically saved for your convenience. Cookies offer the advantage of not having to set them every time you visit Kuzey Kıbrıs Turkcell websites or applications.


Cookies are used to enable you to switch between web pages effectively; to make websites easy to use; to follow your preferences in order to improve our offers, our advertisements, our visibility on the internet in terms of content, graphics and technology according to your needs, enriching and improving the user experience in general; statistically evaluating usage data for our websites and for purposes such as helping us improve the structure and content of our websites.

Besides, cookies can also be used to better customize our services in line with your interests and needs and/or to make your future activities and experiences on our websites faster.



In terms of cookie management

First Party Cookies: Refers to cookies created by us and placed on the website and are under our control.
Third Party Cookies: Refers to cookies created and managed by third party companies with which we cooperate, and they are called third party cookies.

In terms of storage period
Session Cookies: They are the type of cookies that are available only when your browser is open and are deleted when your browser is closed.
Persistent Cookies: A type of cookie that will persist until a specific expiration date after your browser is closed. These can be used by websites to recognize your computer when you open your browser and surf the internet again.

In terms of purpose of use

Necessary Cookies: They are necessary to ensure the effective operation of websites, to provide various services for you through websites and to perform functions such as accessing secure areas. Without these cookies, it is not possible for us to provide certain services, such as shopping baskets.
Performance Cookies: They aim to provide an improved and personal experience to the user by ensuring the recording of user preferences such as language settings on the website.
Analytical Cookies: They are used by web analytics tools to collect statistical information such as the time spent on the website, the pages used, the information clicked, the duration of stay on a page, in order to analyse the usage of the websites and to carry out more effective marketing activities.

Although many internet browsers accept cookies by default, you can reject or delete cookies from the settings section of your browser. For detailed information on how to adjust your browser settings, please refer to your browser's help screen.

If you choose to reject or delete cookies, please note that this may prevent some features or services of Kuzey Kıbrıs Turkcell websites from working properly and therefore may affect your experience on Kuzey Kıbrıs Turkcell websites. Since your cookie preferences are managed through the browser you are using, you will need to renew your preferences when you use a different browser or buy a new computer.

Kuzey Kıbrıs Turkcell uses cookies within the scope of its Privacy and Security Policies and reserves the right to change the terms of use and Cookie Policy regarding cookies.

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